Hi, I'm CJ
Vice President · Digital Product Solutions Manager
JPMorgan Chase · MidCorp
I turn complex financial infrastructure into clarity, strategy, and measurable impact.
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What I Love
The instincts and passions that shape everything I do
I ask why until we get to the root. Curiosity drives everything.
I connect insights to action, framing the right problems to solve.
I imagine possibilities and design stories that resonate.
As a military child, I naturally build bridges across people, cultures, and ideas.
Background & Expertise
Where business acumen meets technical innovation
Master of Science in Artificial Intelligence
MBA in Management Information Systems
Bachelor's in Business
Professional Certifications
Industry-recognized credentials
Current Role
Digital Product Solutions Manager
JPMorgan Chase · Commercial Banking Client Solutions · VP
I partner with Sales to define and configure complex product solutions for key client relationships across MidCorp segments, serving as the voice of the customer to inform strategic product roadmaps. Previously covered Innovation Economy with a specialty in Non-Bank Payment Intermediaries (NBPI).
MidCorp Segments
Payables & Digital Channels
API / SWIFT / Host-to-Host
Industry Leadership inCommercial Banking & Payments
At JPMorgan, I sit at the intersection of product, technology, and client strategy ~ turning complex financial infrastructure into seamless client experiences.
Treasury & Cash Management
Deep expertise in AP/AR landscapes, wholesale payments, liquidity, and FX across global and regional clients.
Technical Integration
Subject matter expert in API, host-to-host, SWIFT, web, and mobile platform integration for enterprise clients.
Open Banking & Emerging Tech
Navigating the frontier of open banking, digital channels, and next-gen payment rails to future-proof client solutions.
Voice of the Customer
Translating client pain points into actionable product feedback that directly shapes JPMorgan's strategic roadmap.
Sales Enablement
Driving engagement and revenue by equipping sales teams with pricing strategy, pipeline planning, and product expertise.
Complex Client Solutioning
Configuring tailored solutions for the most demanding enterprise clients across MidCorp segments.
"I don't just understand payments infrastructure. I speak the language of both the engineer integrating the API and the CFO asking why it matters."
CJ · VP, Digital Product Solutions Manager · JPMorgan Chase
A Global Journey
Military child turned adaptable professional
JPMorgan Commitment
Two self-funded relocations demonstrate my dedication to the team and mission:
Arizona → North Carolina
Self-funded relocation to help launch and build a new onboarding team from the ground up
→ Texas
Another self-funded move, demonstrating commitment to growth and team needs
"Adaptability isn't just about moving, it's about investing in purpose and being willing to go where the impact is greatest."
Growing up as a military child taught me that home is where you create value. Each move wasn't just a change of scenery, it was an opportunity to build bridges,adapt quickly, and deliver impact in new environments.
Let's Connect
This portfolio isn't a resume. It's proof of work. Every section is a deliberate design decision, built to show how I think, not just what I've done.
© 2024 CJ | Created with passion and product empathy